Novus Broadband
How do broadband customers view their relationship with their supplier, and the contact they have with them? This is just one of several important questions that are answered in this report, based on a customer survey by Novus.
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Efficiency Guide – Energy
This guide offers many practical tips on how energy companies can free up internal resources and provide their customers with a better overall experience at the same time. We take a closer look at which processes can often be made more efficient, along with which changes tend to have the greatest effect.
Efficiency Guide – Telecom
This guide offers many practical tips on how broadband and telecom companies can free up internal resources, and at the same time better provide great customer experience. We take a closer look at which processes can typically be made more efficient, along with which changes tend to have the greatest effect.
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