Techaway: Wiser with AI

AI is no longer exclusive to tech giants; it is a practical tool that can help any company become more efficient, competitive, and trusted. This event focuses on empowerment - giving businesses "the right to play" by showing them how to strategically and responsibly adopt AI, acknowledging that innovation must be paired with trust.

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The story of empowerment: From philosophy to practice

In The Future of Payments webinar, you will gain three unique perspectives on how businesses can act now to create an edge in tomorrow’s payments landscape. We will explore how the convergence of payment rails, the integration of invoice-to-cash processes, and a responsible, test-and-learn approach to AI and automation are redefining what payments can do for both businesses and their customers.

Adopting AI in real life

The fundamental shift: Explores AI's transition from an elite technology to an accessible tool for everyone. This call to action emphasizes that AI is a democratizing force that empowers businesses and customers when adopted responsibly, building a foundation of trust.
From Philosophy to Practical Playbook: Moves from vision to value. David shows that strategic AI adoption is about proving value first, not chasing every new tool. Learn how solutions like Agentic Assist automate processes and optimize operations, and see a practical playbook for a test-and-learn approach that delivers immediate business benefits.
Operational Excellence: A compelling case study from a modern Director of Finance. Rasmus shares how a challenger brand achieves operational excellence without sacrificing customer care in the critical invoice-to-cash process, highlighting the importance for finance leaders to challenge the status quo and leverage available technology.

Meet the speakers

Märtha Rehnberg
Futurist & Founder, DareDisrupt
David Hallvig
VP of Data Science, Billogram
Rasmus Lidh
Finance Manager, Sappa

6 common invoice questions AI can answer (so customer service doesn't have to)

Recurring invoice questions tie up valuable customer service time, leading to increased wait times and, consequently, customer frustration. Which of these common invoice questions would your support staff be happy to offload to an AI chatbot?

Questions related to invoices and payments typically rank high on the list of reasons why customers contact support. At the same time, long customer service wait times often negatively impact customer ratings for their utility, broadband, telephony, and insurance providers, for example. Your company therefore has a lot to gain by streamlining the handling of invoice inquiries.

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Streamline Customer Service with AI – Right on the Invoice

The AI chatbot has stepped onto the invoice to answer customer questions. Is your company ready for the next step, where AI doesn't just chat, but also takes action? Learn about current and upcoming AI functionalities, and how they can improve both internal efficiency and the customer experience.

According to a survey of over 200 CFOs, efficiency gains and cost savings are at the top of finance departments' priority lists. And they see great opportunities to streamline operations with the help of AI and new technology, primarily by:

Automating repetitive tasks
Improving analyses and forecasts
Reducing the time spent on customer service inquiries

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Techaway: It pays off to treat people well

Many businesses view customer experience as a cost, a necessary expense to fix problems. But what if it's the most powerful driver of profitability? This event will challenge that old-school thinking and prove that building a genuinely customer-friendly business isn't just the right thing to do- it's the smartest.

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Techaway: The Future of Payments

In times of economic uncertainty and rapid technological shifts, the way we pay is changing faster than ever. For forward-looking businesses, this is an opportunity. By moving beyond mere compliance and adopting strategic product thinking, you can turn your payment handling into a competitive advantage that drives operational efficiency, strengthens customer loyalty, and enables rapid global expansion.