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Do you automatically send overdue payments to debt collection? Failing to consider a customer’s previous payment behavior—or the impact of debt collection on customer experience—can become a costly mistake in the long run. Learn how your business can benefit from Smart Dunning: a flexible and personalized dunning strategy based on data-driven insights and machine learning.
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Is your business leaving money on the table? An inefficient collections process can damage customer relationships and lead to unnecessary churn. With a flexible dunning strategy, you can balance your business objectives and get paid faster—without compromising the customer experience.
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Despite digitalization, many companies still waste significant amounts of time and resources on inefficient invoicing and payment processes. Which of these administrative time thieves do you recognize in your operations? And what could you and your colleagues achieve if you eliminated them?
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Is your company unintentionally punishing your entire customer base because of a few late payers? Dunning processes focused on fees and collections may seem effective in the short term but can become a costly long-term strategy. Here’s why – and how rethinking your approach can pay off.
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To grow in the parking industry, you need to manage invoicing and payments as efficiently as possible, while also delivering a world-class customer experience. Neither in-house billing nor full outsourcing is enough to meet the industry's demands. Discover the advantages of a third, more innovative approach gaining traction among leading operators.
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How your company collects payments is a more strategic question than you might think. Here, Billogram’s expert explains why Value Engineering can be a game-changer for your invoicing and payment processes.
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How do you view your company’s invoice-to-cash process? Is it just a necessary means of getting paid? Or is it actually a valuable resource all on its own? Don’t miss out on the benefits of insights from one of your most important data sources. Turn them into growth engines instead! Here are four examples that will show you how to succeed.
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Once the decision to digitalize invoice and payment management has been made—how do you choose the right solution? Here's how to properly set requirements for your payment partner to avoid lengthy implementation processes and fragmented customer experiences.
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How can automation and digitalization help your insurance company utilize internal resources more cost-effectively? Here you will find practical tips on how to increase profitability – without raising insurance premiums.
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Inflation and increased living costs make consumers more price-sensitive than they've been in a long time. According to a large Novus survey on the economic situation, one in three people are worried about not being able to pay their bills. Four out of ten are more inclined to switch providers now compared to a year ago.
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Secure transactions are a prerequisite for your business – but hardly your main focus. To ensure convenient and accurate payment flows for employees and customers alike, you must choose partners wisely. Here we explain what your company gains from your payment partner having a PSP license. Especially if you want to grow in new markets in Europe.
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Sweden stands out among European countries when it comes to how we've structured our debt collection framework. By allowing fees and interest on debts to be counted as revenue that goes back to the original provider of the service or product, we've created a vicious cycle. There are simply strong incentives for Swedish companies to maintain their share of late-paying customers.
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