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Why your business benefits from an end-to-end billing solution

Inefficient invoice and payment processes not only incur high administrative costs here and now, but they are also obstacles to your future growth. Learn what you gain by having a holistic approach to the issue, and how to take the easiest path from rigid silos to seamless flows.

Hidden factors that make receiving payments unnecessarily expensive

Sticking to inflexible invoice and payment solutions devours internal resources, slows your growth journey – and allows your competitors to overtake you. Here are the underestimated factors that increase your total costs, both in the short and long terms.

Forget the Hype: Harness AI to Generate Real Value for Your Business

The possibilities of AI and machine learning appear to be endless. It’s easy to feel overwhelmed and have a hard time knowing where to start. So, how can your company use AI technology to realize real-time business benefits – without setting the wrong priorities, overshooting your target, or wasting precious time?

As telecom companies expand their offering, they would be wise to take another look at their billing platform at the same time

Concern over rising costs is causing more and more customers to shop around. In times like these, what can you, as their service provider, be doing to boost loyalty? Customers themselves will tell you that what matters most is transparent communication, attractive services and a seamless overall experience.

Flexible payment is the way forward for telecom

How can you, as a telecom operator maintain a good level of profitability when customers are more price sensitive and your company must simultaneously cope with rising electricity costs? It’s high time to strengthen ties with your existing customer base. An attractive offer and flexible payment alternatives enable your customers to choose between summary invoices for their overall purchases, direct payment with each individual purchase, or a combination of the two.

4 tips: How a digital billing platform can help energy companies take the lead in demanding times

Many energy companies are facing tough times. But that doesn’t mean that it’s the right time to be putting the breaks on digitalization efforts. In fact, taking advantage of the opportunities that be derived from digitalization can help turn the challenges into benefits. What then should you invest in for the most rapid results? Here, we share information on four smart features of modern billing platforms that will help you stay ahead of the competition during the recession.

Telecom companies: here’s how to expand your offering without sacrificing your customer experience

As a Telecom company, you have a lot to gain by becoming a full-range supplier of everything thing from mobile and broadband subscriptions to streaming services. But how does that impact your invoicing and payment processes, both internally and for your customers? Learn how to avoid the most common pitfalls.

Digitalized invoicing – the path to better customer service and higher efficiency

It goes without saying that inefficient billing processes waste a company’s time and resources. But, deriving the full benefits from a digital billing solution is a relatively simple way of streamlining those processes and improving the customer experience at the same time.

Maximize your opportunities in a challenging energy market

It’s no secret that energy companies have had to cope with major challenges during the last year. Record-high energy prices and worried customers have at times nearly crippled the customer service functions of energy companies and customer loyalty has been eroded as customers have frantically searched for ways to lower their costs. But let’s see past the gloom and doom headlines of the media and embrace the opportunities that will become available to those who turn the situation to their favor. What can energy companies do in challenging times to turn adversity into success?

Avoid Late Payments with Due Date Reminders

Today’s customers expect to pay their invoices with the same ease, convenience, and positive experience they’ve come to expect from any other digital interaction with a company. As an invoice sender, you have everything to gain by meeting those expectations—and a lot to lose if you don’t. That’s why it’s important to help customers pay on time and avoid the negative experience that comes with missed due dates and payment reminders. The question is: how?

More efficient payments and better customer experience for telecom & broadband companies

Be sure to check out our guide on how you, as a broadband and telecom supplier, can streamline your internal processes and give your customers a better overall digital experience at the same time. Here are three useful tips to whet your appetite!

Get more satisfied electricity customers by streamlining your internal resources

Few things are more in the spotlight right now than electricity prices. Today’s electricity customers are comparing their alternatives and their loyalty to any single electricity company is low. With that in mind, it is important that you use your internal resources wisely with the aim of creating a world-class customer experience and winning market share. But which processes need to be streamlined? And where should you focus your efforts to have the biggest impact? Here are a few tips from our efficiency guide for energy companies.

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