Videopod Sessions
Future of payments
Payments are entering a new era. New regulation, evolving customer expectations and rapid advances in AI are changing what businesses need from their payment setup.
In this Future of Payments Session, Billogram discusses the developments shaping recurring payments in Europe and why business leaders need to pay closer attention to what comes next. Watch the session to hear the perspectives, trends and questions that will define the future of payments.
Explore the key questions
Looking for a specific perspective? Jump straight to the questions most relevant to your business — from scaling into new markets to preparing for what is next in payments. Each short video is part of the full Future of Payments Session and can be watched on its own.
What’s the risk of treating payments as infrastructure?
Payments are more than infrastructure. When businesses fail to consider customer expectations, market changes and local payment behaviour, friction grows – increasing churn, limiting flexibility and leaving them vulnerable as competitors adapt.
Will Wero take over recurring payments in Europe?
Wero has ambitious plans to shape how payments are made across Europe. But what could its expansion mean for recurring businesses and can greater security justify a potentially higher cost?
What breaks when you scale payments to new markets?
Expanding into new markets puts payment flows to the test. What changes across borders and which unexpected challenges emerge as businesses scale?
What happens when your payment experience falls behind?
Consumers can switch providers more easily than ever. In this segment, we explore why the payment experience is becoming a decisive part of the customer relationship and what is at stake if it fails to keep up.
What’s the one payment decision you can’t wait on?
Payments are changing fast, shaped by new technology, regulation and shifting expectations. What should business leaders act on today to stay ready for what comes next?
4 payment trends
Here are some upcomin gtrends that will affect the future of recurring payments.
Payments become a growth lever
Payments are moving from back-office operations to a source of competitive advantage. The right approach can support growth, improve customer journeys and reduce the cost to serve.
Europe reshapes its payment landscape
New regulation and European payment initiatives are opening the door to alternatives beyond established card-based models. This could give businesses more choice in building efficient, resilient payment flows.
AI makes payment communication proactive
AI is creating new ways to identify patterns and support customers before payments become overdue. The shift is from reacting to failed payments to helping more people pay correctly and on time.
Commerce enters the agent era
In the future, the payer may increasingly be an AI agent acting on behalf of a customer or business. This introduces new expectations for how payment information is structured, shared and handled across the lifecycle.
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