Phone with a payment reminder notification

Smart Dunning: the strategic way to get paid

We help you balance cash flow, customer relationships, and costs. Whatever your challenge, our dunning strategy is designed to grow with your business needs—from a standard approach to AI-powered intelligence.

  • Logo Kry
  • Hallon logo
  • Ownit logo
  • Logo Sappa
  • Logo Vimla
  • Logo Versego
  • Logo of the energy company Fyrfasen in with black font
  • Logo 7h Kraft
  • Logo Trollfjord
  • Logo Upplands Energi
  • Logo Kry
  • Hallon logo
  • Ownit logo
  • Logo Sappa
  • Logo Vimla
  • Logo Versego
  • Logo of the energy company Fyrfasen in with black font
  • Logo 7h Kraft
  • Logo Trollfjord
  • Logo Upplands Energi

Secure your revenue with smarter processes

Automation that fits your business.

With Billogram, you get a flexible solution that gives you full control over your reminder and collection flows. The goal is to help you get paid faster, not to profit from late payments.

  • Higher payment rates: Data-driven reminders and flexible payment options increase on-time payments.

  • Healthier cash flow: Smart processes and better predictability improve your liquidity.

  • Stronger customer loyalty: A transparent, customer-friendly process builds trust and reduces friction.

  • Less manual work: Automation reduces time-consuming admin and operational costs.

Intelligent automation for optimized payment flows

By using data-driven insights, our platform helps you act at the right time and in the right way. Our solution helps you automate the repetitive tasks and gives you the tools to manage the unique ones.

  • Proactive notices: Send friendly, automated messages before and after due dates to encourage timely payments.

  • Tailored communication: Adapt tone and content based on a customer's history or invoice type.

  • Integrated payments: Each reminder includes a direct payment link for instant, friction-free payments.

The Billogram Smart Dunning flow

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Smart Dunning – proven results with machine learning

Our Smart Dunning feature uses machine learning to predict the right action at the right time. By tailoring reminders to customer behavior, you reduce unnecessary debt collection cases and keep more customers.

Results from telecom provider hallon:

80% fewer debt collection cases

50% lower churn - without relying on collections

60% fewer customer support cases

50% less bad debt

Read hallon's case

Results that count

80%

reduction in customer service cases

20%

more invoices paid on time

80%

decrease in debt collection rates

FAQ

Billogram and debt collection

  • How does Billogram’s automated dunning process work?

    Billogram provides a flexible, data-driven dunning process that uses machine learning to align the timing, channel, and action with your business goals. This allows you to increase payment rates, minimize collection costs, and reduce customer churn.

  • What benefits can I expect from using Billogram's dunning management?

    By implementing Billogram's dunning management, you can reduce administration through automation, achieve higher payment rates with intelligent reminders and flexible payment options, build stronger customer relationships with transparent processes, reduce churn with customer-friendly collection strategies, and improve cash flow with fewer escalated cases and faster payments.

Logo Sector Alarm

It has become easier for our customers to receive, understand, and pay their invoices. The fact that more people pay on time has also improved our cash flow in the business.

Group CFO at Sector Alarm

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Explore more platform features

Customer communication

Use invoices as a communication channel to inform and upsell. Our interactive invoices make it easy for customers to take action, ensuring a seamless experience.

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Distributing invoices

Send invoices via email, SMS, digital mailboxes, or postal mail - whichever your customers prefer. We also offer smart features that make it easier for customers to switch to digital invoicing, benefiting both you and them.

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Invoice generation

Create digital invoices as the standard, regardless of distribution method. With flexible integration options such as API, file transfer, or hybrid solutions, we seamlessly receive invoice data from your system.

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Payment solutions

Offer your customers flexibility with preferred payment methods such as direct debit, instant mobile payments, and card payments - directly on the invoice. Our digital invoices open as an interactive web page for fast and easy payment, with new payment options added as needed.

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Reporting & payment matching

Automatically match payments, handle errors, and gain a real-time overview of your cash flow.

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Reminders & collections

Smart reminders and customer-friendly collections help your business secure payments earlier while strengthening customer loyalty and reducing churn.

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Secure your revenue. Keep your customers.

Let’s discuss how smart reminders can improve your cash flow, strengthen customer loyalty, and help your business grow.

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