
Smart Dunning: the strategic way to get paid
We help you balance cash flow, customer relationships, and costs. Whatever your challenge, our dunning strategy is designed to grow with your business needs—from a standard approach to AI-powered intelligence.
Intelligent automation for optimized payment flows
By using data-driven insights, our platform helps you act at the right time and in the right way. Our solution helps you automate the repetitive tasks and gives you the tools to manage the unique ones.
Proactive notices: Send friendly, automated messages before and after due dates to encourage timely payments.
Tailored communication: Adapt tone and content based on a customer's history or invoice type.
Integrated payments: Each reminder includes a direct payment link for instant, friction-free payments.
The Billogram Smart Dunning flow
Smart Dunning – proven results with machine learning
Our Smart Dunning feature uses machine learning to predict the right action at the right time. By tailoring reminders to customer behavior, you reduce unnecessary debt collection cases and keep more customers.
Results from telecom provider hallon:
80% fewer debt collection cases
50% lower churn - without relying on collections
60% fewer customer support cases
50% less bad debt
Results that count
80%
reduction in customer service cases
20%
more invoices paid on time
80%
decrease in debt collection rates
FAQ
Billogram and debt collection
- How does Billogram’s automated dunning process work?
Billogram provides a flexible, data-driven dunning process that uses machine learning to align the timing, channel, and action with your business goals. This allows you to increase payment rates, minimize collection costs, and reduce customer churn.
- What benefits can I expect from using Billogram's dunning management?
By implementing Billogram's dunning management, you can reduce administration through automation, achieve higher payment rates with intelligent reminders and flexible payment options, build stronger customer relationships with transparent processes, reduce churn with customer-friendly collection strategies, and improve cash flow with fewer escalated cases and faster payments.

It has become easier for our customers to receive, understand, and pay their invoices. The fact that more people pay on time has also improved our cash flow in the business.
Group CFO at Sector Alarm
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Secure your revenue. Keep your customers.
Let’s discuss how smart reminders can improve your cash flow, strengthen customer loyalty, and help your business grow.