Stay ahead with the latest in billing, payments, digital transformation, and customer experience.
Invoices have been around in one form or another for around 5,000 years. But now, things are finally starting to change. We interviewed Billogram’s CEO and asked him to talk about some of the biggest trends and changes we can expect to see over the next few years.
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Are you looking for a payment partner who can support your parking company’s growth journey in international markets? Discover the platform that facilitates efficient internal working methods, delivers a seamless customer experience, and can easily be scaled up and used in every country you expand into.
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Does international growth necessarily mean increased administration for your parking company? No, not if you choose a partner that ensures a flexible and scalable payment process. In this article, you'll learn how to avoid the most common pitfalls when taking your parking solution to new markets.
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More and more parking companies are aiming for international growth to boost their profitability. But what does it take to succeed? While customer needs and preferences are fairly similar across countries, the legal and technical requirements surrounding payments can look very different. Find out how to sharpen your offering and free up resources to enter new markets.
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Making a strategic decision about whether to build your own IT infrastructure or purchase ready-made solutions is complex, and many pros and cons need to be weighed against each other. In this article, we are taking a deep-dive into the “Buy vs. Build” dilemma to provide you with input on what you should consider when deciding whether to purchase a ready-made billing platform or build one of your own.
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P27 is a joint initiative between several of the Nordic region’s largest banks. Swedbank, SEB, Danske Bank, Handelsbanken, OP Financial Group and Nordea have joined forces to set up a company called P27 Nordic Payments, the purpose of which is to create a system for making payments in the Nordic region quicker, safer and more transparent. The letter “P” in “P27” stands for Payments, and 27 represents the 27 million inhabitants of the Nordic countries.
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As more and more players enter the security industry, many of which aim for international expansion, it’s easy for revenue from new markets to get gobbled up by rising administration costs. Because of this, a key success factor is eliminating any unnecessary administration, giving more agile competitors a significant advantage. So how can you make your processes more efficient and free up internal resources for international growth? Get started with three smart tips!
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Recently Novus, a leading analysis and research company, conducted a survey showing that two out of three customers would think more positively of their supplier if they were sent reminders when bills were due. For companies that prioritize customer loyalty and lower churn rates, there is certainly room for improvement when it comes to debt collection management.
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How can digital platforms contribute to more efficient invoicing and payment processes for telecom and broadband companies? How can you use data to strengthen your relationship with your existing customers? And, most important of all, how do you derive the greatest benefits from digitalization, without launching a huge IT project?
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A lot is happening in the telecom and broadband sector, but not everyone is keeping up with the pace of change. Savvy new competitors are stealing customers from the bigger telecom companies and one of the ways they are doing that is by creating better payment experiences. Rather than fundamentally changing their processes, the telecom giants are stuck in antiquated systems that they just keep patching and repairing. Is this something you recognize in your own organization? If it is, it may be time to review your own internal processes in order to safeguard your profitability.
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Since the energy crisis hit Europe, we’ve seen numerous headlines about the overload of calls to energy companies’ customer service departments. Angry and frustrated customers are being put on hold, sometimes for hours at a time. In this blog post, we take a closer look at some of the challenges energy companies have faced, along with the kinds of challenges that lie ahead. We also look at the most effective course of action when the pressure is on.
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Inefficient invoicing and payment processes are a huge waste of energy companies' internal resources. Discover the solutions that help Finance and Customer Service departments work smarter – and provide better customer experiences in the process.
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