Buyer’s Guide: How to choose the right billing & payment solution

Finding the right billing and payment solution can be challenging, but the right choice can streamline operations, reduce costs, and improve customer relationships. This guide helps you navigate key considerations, from evaluating vendors to ensuring a future-proof setup.

Who is this guide for?

This guide is designed for finance leaders, IT decision-makers, and operations teams looking to streamline billing and payment processes while improving the overall customer journey.

What you'll learn:

  • The key factors to consider when evaluating billing platforms

  • How to balance cost, scalability, and customer experience

  • The pros and cons of building vs. buying a solution

  • Integration options: API, file-based, and hybrid solutions

  • How to future-proof your billing process for growth

Pro tip:

“Make sure to involve staff members who work with these matters in their day-to-day. They’ll be able to provide much more detailed feedback on your current setup than any manager. Also, if the people most affected by the upcoming change are unhappy with your chosen solution, you’re setting yourself up for failure before it’s even implemented.”

Magnus Ekenstam,

Value Engineering Expert at Billogram